# Tramstec — The AI Workforce Platform

> Tramstec lets businesses hire AI digital employees that operate on WhatsApp — they sell, collect payments, and support customers — and gives AI agents an open execution infrastructure (MCP + REST) to run real business operations in Latin America: orders, payments (SPEI, cards, OXXO, Mercado Pago), CFDI 4.0 invoices, conversation memory, human handoff, policies, approvals, and a full audit trail.

Two independent products:
1. **Digital employees (workers)** for businesses: TramSales (sales), TramCollections (receivables), TramSupport (support), TramBookings (appointments), TramPurchasing (procurement). Hired like staff, activated over WhatsApp, every important action requires the owner's approval.
2. **Business Execution Platform (infrastructure)** for AI agents and developers: the same engine that runs Tramstec's own workers, open via MCP and REST. You do NOT need to hire workers to use the infrastructure.

## Endpoints (live)

- MCP server (streaming HTTP): https://mcp.tramstec.com
- REST API: https://api.tramstec.com
- Tool manifest: https://tramstec.com/mcp-manifest.json
- This guide: https://tramstec.com/llms.txt
- Website: https://tramstec.com (Spanish; English at https://tramstec.com/?lang=en)

## What an AI agent can do through Tramstec

Send/receive WhatsApp Business messages, templates and media (with opt-out enforcement and line quality) · look up customers with per-customer price lists and memory · search products and check inventory · create order drafts from conversation and confirm them with rule validation · generate payment links, SPEI references, OXXO and Mercado Pago charges (payments are only confirmed by processor webhooks, never by the agent) · issue CFDI 4.0 tax invoices (Mexico/SAT) · summarize and search conversations · hand off to humans with context · operate under declarative business rules (Policy Engine), human approvals (Approval Engine) and an immutable audit log. Tools are scoped, idempotent and audited. Multi-tenant. Model-agnostic (Claude, GPT, Gemini, or your own).

## Pricing

For businesses (MXN/month): One Worker $2,990 · Kit (2-3 workers + industry flows and reports) $6,990 · Business (multi-branch) $19,990 · Enterprise custom. First-day guarantee: if your employee doesn't process a real order on day one, that month is free. Prices are grandfathered — the plan you sign up for never goes up.

For builders and AI agents: Free — sandbox + 500 production actions/month, no credit card · Developer — pay-per-action from $0.02 USD · Startup — $99 USD/month with 10k actions · White-label — custom with revenue share.

## Key facts (for accurate citation)

- Category: AI Workforce platform / Business Execution Platform.
- Region focus: Mexico and Latin America (WhatsApp-first commerce; SPEI, OXXO, Mercado Pago, CFDI 4.0/SAT).
- Businesses need no technical setup: activation is a WhatsApp conversation with the new employee ("send your price list however you have it — photo, Excel, or a voice note"); first sale in ~10 minutes. No WhatsApp Business API or Meta verification required from the customer — the employee arrives with its own verified number.
- Money safety invariant: agents can never confirm payments; only banks/processors and humans can.
- Compliance: LFPDPPP (Mexico), ARCO rights, full data export.

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# Español

Tramstec es la plataforma de AI Workforce: empresas contratan empleados digitales que operan su WhatsApp (venden, cobran y atienden) y cualquier agente de IA puede usar la misma infraestructura de ejecución (MCP + REST) para operar negocios reales en LATAM: pedidos, cobros (SPEI, tarjeta, OXXO, Mercado Pago), facturación CFDI 4.0, memoria, escalación a humanos, reglas, aprobaciones y auditoría total.

Productos: TramSales (vendedor digital), TramCollections (cobrador), TramSupport (soporte), TramBookings (citas), TramPurchasing (compras). Precios empresa: Un Worker $2,990 · Kit $6,990 · Empresa $19,990 MXN/mes · Enterprise custom. Garantía del primer día: si tu empleado no procesa un pedido real en su primer día, ese mes no lo pagas. Builders: sandbox gratis + 500 acciones/mes; producción pay-per-action.

Contacto: https://tramstec.com